How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 minutes by car, or about 21 km from Cancun International Airport.
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Kempinski Hotel Cancun, Cancun
260US$
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Key details
About Resort
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
- Near the beach
Perfect
9.1
9.4
4.5
4.3
Loved by guests
"The pool area is delightful, with a hot tub that is actually hot!!"
"The heated family pool was large & lovely."
"Spa is incredible, better than any hotels in the States."
Kempinski Hotel Cancun, a luxurious 5-star resort rated 9.1/10 on Booking.com, features an elegant design along the Caribbean coast with direct beach access, multiple dining venues, and a world-class spa. This family-friendly hotel provides spacious accommodations, outdoor pools, and a variety of activities for guests of all ages.
Rooms & Amenities
Rooms at Kempinski Hotel Cancun range from
Dining Options
Dining options include
Leisure & Services
Leisure activities at Kempinski Hotel Cancun include access to multiple pools, a sandy beach, and the
Meetings & Events
Kempinski Hotel Cancun boasts extensive event facilities, including the
Must-do experiences
- Savor fresh seafood at El Fish Fritanga on the beach.
- Visit the Mayan Museum for captivating local history.
- Explore the vibrant Mercado 28 for unique souvenirs.
- Take a sunset cruise to see Cancun's stunning coastline.
- Enjoy a traditional dinner at La Habichuela, famous for its flavors.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside King Room
2 persons
41 m²
1 King-size bed
Bathtub
Balcony
room details
Show all roomsLess
Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
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Dining Onsite
Kempinski Hotel Cancun offers a delightful array of dining experiences, where diverse cuisines meet warm, inviting atmospheres. From traditional Mexican fare to Mediterranean delights, each restaurant beckons travelers to indulge in authentic culinary journeys.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Savor a tasting menu featuring exquisite Mediterranean dishes that reflect the rich heritage of this vibrant cuisine.
Reservation
Recommended
18:30 - 23:00 (Monday to Saturday)
The Club Grill
International
Ambiance
Traditional
Key Offerings
Experience a curated selection of international dishes amidst a cozy atmosphere, perfect for intimate dinners.
Reservation
Recommended
18:30 - 23:00 (Monday to Saturday)
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Indulge in a menu that features succulent steaks and fresh seafood, enjoyed in a romantic setting promising a special dining occasion.
Reservation
Recommended
19:00 - 23:00 (Monday to Saturday)
El Café Mexicano
Mexican
Ambiance
Casual
Key Offerings
Enjoy authentic Mexican breakfast and lunch options, featuring flavorful dishes that celebrate local traditions.
Reservation
Not needed
07:00 - 17:00 (Monday to Saturday)
D-Lounge
Seafood, Sushi
Ambiance
Modern
Key Offerings
Delight in an eclectic menu of sushi and seafood, complemented by a lively cocktail hour and a stylish raw bar experience.
Reservation
Recommended
17:00 - 00:00 (Monday to Saturday)
The Caribe Bar and Grill
American
Ambiance
Family friendly
Key Offerings
A relaxed space perfect for families, offering all-day dining with a delicious selection of American favorites.
Reservation
Not needed
09:00 - 18:00 (Monday to Saturday)
Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.2
km
Landmark
Avenida Kukulkan
1.2
km
Museum
Museo Subacuatico de Arte
720 m
Mall
Luxury Avenue
1.1
km
Landmark
Museo Sensorial del Tequila
1.1
km
Mall
Kukulcan Plaza
1.0
km
Beach
Playa Marlin
1.6
km
Shopping Area
Luxury Avenue Cancun
980 m
Aquarium
Interactive Aquarium
2.0
km
Museum
Cancun Wax Museum
2.0
km
Landmark
Yamil Lu'um Archeological Site
2.2
km
Landmark
Scorpion's Temple ruins
2.2
km
Landmark
Extreme Games Cancun
960 m
Landmark
Marlin Beach
1.3
km
Shopping Area
Fashion Harbour
1.9
km
Mall
La Madonna
1.9
km
Park
arte Garden
2.0
km
Museum
Parque Maya Cancun
2.3
km
Landmark
Museo de Arte Popular Mexicano
3.0
km
Landmark
Laguna Nichupte
2.7
km
Beach
Playa Delfines
3.7
km
Landmark
El Rey Archaeological Zone
3.7
km
Landmark
Parque Ventura Cancun
3.0
km
Landmark
Iberostar Cancun Golf Course
3.4
km
Landmark
Water Park at The Grand
3.7
km
Night club
Coco Bongo
5.0
km
Landmark
Cancun Convention Center
5.2
km
Beach
Chac Mool Beach
4.5
km
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun's Charm
Museo Subacuatico de Arte
9-minute walk
Underwater art museum featuring fascinating sculptures. Offers snorkeling and diving tours, enhancing marine conservation efforts.
Avenida Kukulkan
15-minute walk
Famous strip lined with shops, restaurants, and vibrant nightlife. Essential for a taste of Cancun's culture and entertainment.
Mayan Museum of Cancun
5-minute drive
Showcases Mayan artifacts and rich history. Guided tours available, with free admission on select days for added enjoyment.
Puerto Madero
5-minute walk
Upscale steakhouse known for its stunning views and fresh seafood. Signature dishes include grilled fish and prime steaks.
Harry's
6-minute walk
Stylish steakhouse famous for its vibrant atmosphere. Known for expertly prepared dishes and an extensive wine selection.
H Roof
6-minute walk
Chic rooftop bar with stunning views and a lively ambiance. Features regular DJ nights and themed parties for all ages.
Interactive Aquarium
3-minute drive
Family-friendly aquatic fun with interactive exhibits. Offers dolphin encounters and feeding sessions, perfect for kids.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Leslie
United States,
January
2025
9.8/10
Our stay was absolutely wonderful! The hotel is stunning, with beautiful ocean views and a serene beach. The service was perfectly attentive, with staff who truly care about your experience. A small downside was the occasional noisy children in the club lounge, but the staff handled it well. Overall, this place is just a slice of paradise, and I can't wait to return.
Rooms
10.0
Our ocean view suite was spacious, modern, and had a breathtaking balcony. The room was well-appointed and cleaned twice daily, making our stay extremely comfortable.
Service
10.0
The service was outstanding, with staff like Angel and Migdelia going above and beyond to ensure we felt special and cared for throughout our stay.
Location
9.0
The hotel is conveniently located, easy to get to from the airport and perfectly situated along Cancun's beautiful beaches.
Dining
10.0
The breakfast buffet was a highlight, offering a delicious array of well-prepared options that we looked forward to every morning.
Facilities
10.0
The beach area and pools were pristine and well-maintained, providing a relaxing atmosphere for guests.
Exceptional service
Occasional noisy children
C.
United States,
December
2024
8.4/10
I had an overall fantastic experience at this hotel during our spring break visit. The property's beach and service were exceptional, particularly thanks to the attentive staff that made our stay memorable. However, we faced some challenges with our room check-in, which was delayed and poorly communicated, impacting our arrival experience. Still, the personal touches and warm hospitality from the team kept our spirits high.
Rooms
8.0
We booked an Ocean Front King room and were upgraded to an Ocean Front Suite. The rooms were clean and well-decorated, but they felt a bit dated.
Service
9.0
The staff's attentiveness was remarkable, with quick responses to our needs at the beach and dining areas. Special mention to Demitrus Lopez and Chef Michael for their outstanding service, though I encountered some communication issues with the front desk.
Location
8.0
The hotel is centrally located along the Cancun strip, making it convenient to access various attractions, but it can get a bit crowded.
Dining
8.0
The food at the Cabana restaurant was excellent and enjoying dinner there was a highlight of our stay. However, it was on the pricier side.
Facilities
9.0
The hotel facilities were well-maintained, particularly the pool area which had plenty of chairs available for guests. The atmosphere was relaxing, perfect for unwinding by the water.
Charles
United States,
November
2024
8.6/10
I had a wonderful five-night stay at this resort, enjoying luxurious accommodations and excellent service. The views and amenities were outstanding, especially the club level offerings which helped save on meals. However, some areas like certain rooms and a couple of dining experiences need a bit of improvement to match the overall luxury vibe of the hotel.
Rooms
8.0
We stayed in an oceanfront club level room that was spacious and clean, but it showed some signs of age and needed better maintenance.
Service
9.0
The service was top-notch from check-in to poolside, with particular praise for staff in the club lounge. They were knowledgeable and attentive throughout our stay.
Location
10.0
The location was fantastic, with easy access to the beach and pools, making it a perfect paradise to unwind.
Dining
7.0
Dining was enjoyable with diverse options in the club lounge, though I experienced some disappointment with specific dining setups that fell short of expectations.
Facilities
9.0
The pool area was pristine with great amenities, and they even provided free SPF by the pools which was a nice touch.
Luxurious amenities
Aging rooms
Jim
United States,
October
2024
8.6/10
My family and I had a wonderful stay at The Ritz-Carlton Cancun. The beach was stunning, and the service we received was exceptional. Our room was spacious with an amazing view, though it could use some updates. The dining options were somewhat limited, but we enjoyed our meals nonetheless. Overall, it was a fantastic getaway with just a few minor shortcomings.
Rooms
8.0
The room was spacious and had an incredible view, but it's due for some updates.
Service
10.0
Service throughout the hotel was outstanding, with staff always attentive and welcoming.
Location
9.0
The location was beautiful, right on the beach, although the surrounding area could feel a bit noisy at times.
Dining
7.0
The restaurant menus were a little similar, and I think they could widen the options, but we enjoyed our meals.
Facilities
9.0
The pool area was lovely and well-maintained, making it a perfect relaxation spot.
John
United States,
October
2024
8.2/10
We had a lovely stay at the hotel, enjoying the luxurious atmosphere and beautiful beach views. The rooms were spacious and clean, with attentive service throughout our visit. However, the beach was quite crowded with seaweed, and we found the pool service to be a bit on the slow side. Overall, it was a relaxing getaway, but there are some improvements needed in service speed.
Rooms
9.0
The rooms were spacious and impeccable, with daily cleaning keeping them fresh and tidy.
Service
7.0
Service was friendly and generally eager to help, but the pace was a little slow, especially at the pools and beach.
Location
8.0
The beach area was beautiful and the resort was set in a lovely location, but the presence of peddlers was a bit annoying.
Dining
9.0
Dining options were fantastic, especially the gourmet food at the Grille, which was a highlight of our trip.
Facilities
8.0
The resort had great facilities including pools and cabanas, but the beach needed more attention regarding cleanliness.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
FAQs
About Kempinski Hotel Cancun
What are some popular nearby attractions to Kempinski Hotel Cancun?
Attractions include the Mayan Museum (2 km), El Rey Archaeological Zone (2 km), and Aquaworld (2 km).
What on-site dining options does Kempinski Hotel Cancun offer?
Dining options include The Sushi Bar for Asian cuisine and Fantino for Mediterranean dishes.
What amenities are available at Kempinski Hotel Cancun?
The hotel features two outdoor pools, a spa, a private beach, and a fitness center.
Is parking available at Kempinski Hotel Cancun?
Private parking is available on-site for 20 USD per day, and no reservation is needed.
What time is check-in and check-out at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Kempinski Hotel Cancun provide access to a spa?
Yes, the hotel features a spa offering a wide range of treatments and wellness services.
Are there family-friendly amenities at Kempinski Hotel Cancun?
The hotel offers a kids' club and a children's playground for younger guests.
What in-room amenities are available at Kempinski Hotel Cancun?
Rooms include Wi-Fi, air conditioning, a mini bar, coffee and tea making facilities, and a balcony with ocean views.
What are the dining options nearby Kempinski Hotel Cancun?
Nearby restaurants include Fantino (0.5 km), Casitas (0.5 km), and Harry's Steakhouse & Raw Bar (0.5 km).
Does Kempinski Hotel Cancun have a beach area?
The hotel has a private beach area with cabanas and sun loungers.
What is the smoking policy at Kempinski Hotel Cancun?
The hotel is a smoke-free property.
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