Kempinski Hotel Cancun, Cancun

Our stay was absolutely wonderful! The hotel is stunning, with beautiful ocean views and a serene beach. The service was perfectly attentive, with staff who truly care about your experience. A small downside was the occasional noisy children in the club lounge, but the staff handled it well. Overall, this place is just a slice of paradise, and I can't wait to return.

I had an overall fantastic experience at this hotel during our spring break visit. The property's beach and service were exceptional, particularly thanks to the attentive staff that made our stay memorable. However, we faced some challenges with our room check-in, which was delayed and poorly communicated, impacting our arrival experience. Still, the personal touches and warm hospitality from the team kept our spirits high.

I had a wonderful five-night stay at this resort, enjoying luxurious accommodations and excellent service. The views and amenities were outstanding, especially the club level offerings which helped save on meals. However, some areas like certain rooms and a couple of dining experiences need a bit of improvement to match the overall luxury vibe of the hotel.

My family and I had a wonderful stay at The Ritz-Carlton Cancun. The beach was stunning, and the service we received was exceptional. Our room was spacious with an amazing view, though it could use some updates. The dining options were somewhat limited, but we enjoyed our meals nonetheless. Overall, it was a fantastic getaway with just a few minor shortcomings.

We had a lovely stay at the hotel, enjoying the luxurious atmosphere and beautiful beach views. The rooms were spacious and clean, with attentive service throughout our visit. However, the beach was quite crowded with seaweed, and we found the pool service to be a bit on the slow side. Overall, it was a relaxing getaway, but there are some improvements needed in service speed.