Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From368US$ /night
Check-in
08Mar2026Select date
Check-out
09Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Retorno Del Rey 36, Cancun, Mexico, 77500
-
Near the beach
Perfect
9.2
9.4
/10
4.5
4.2
/5

Kempinski Hotel Cancun, a five-star luxury retreat, features stunning oceanfront views, gourmet dining options, and a comprehensive spa experience. The hotel offers a blend of contemporary elegance and traditional Mexican hospitality, alongside a range of amenities including a large event space and a wellness center.

Rooms & Amenities

Rooms at Kempinski Hotel Cancun provide exquisite furnishings with views of the Caribbean Sea. Options include the Deluxe Seaside Room and Club Seafront Room, both featuring a minibar and luxurious bathrooms with premium amenities.

Dining Options

Dining at the hotel includes the AAA 5-Diamond awarded Fantino and The Club Grill & Jazz Supper Club, where guests can savor Mediterranean cuisine and enjoy live music. The all-day dining offers casual and refined experiences, featuring local and international dishes.

Leisure & Wellness

The Kayantá Spa at Kempinski Hotel Cancun offers luxurious treatments inspired by Mayan traditions, focusing on rejuvenation and wellness. Leisure activities include access to a private beach, water sports, and a fully-equipped fitness center.

Services & Local Area

Kempinski Hotel Cancun features a substantial event space suitable for large gatherings, corporate meetings, and weddings. Located in the vibrant Zona Hotelera, it is within proximity to landmarks such as Marlin Beach and Museo Subacuatico de Arte.

Must-do experiences

  • Savor fresh seafood at El Fish Fritanga on the beach.
  • Visit the Mayan Museum for captivating local history.
  • Explore the vibrant Mercado 28 for unique souvenirs.
  • Take a sunset cruise to see Cancun's stunning coastline.
  • Enjoy a traditional dinner at La Habichuela, famous for its flavors.
View all

Select your room type

Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
445 sq. feet 
2 Double beds
Bathtub
Balcony
Deluxe Seaside Double Room
2 persons
445 sq. feet 
2 Double beds
Bathtub
Balcony
Deluxe Seafront King Room
2 persons
445 sq. feet 
1 King-size bed
Bathtub
Balcony
Club Seafront Double Room
2 persons
445 sq. feet 
2 Double beds
Bathtub
Balcony
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
Show more

Dining Onsite

Kempinski Hotel Cancun offers a delightful array of dining experiences, where diverse cuisines meet warm, inviting atmospheres. From traditional Mexican fare to Mediterranean delights, each restaurant beckons travelers to indulge in authentic culinary journeys.
Kempinski Hotel Cancun Restaurant photo This is a photo of a formal dining room with a large, oval wooden table as the centerpiece. The table is polished to a high shine and is surrounded by eight upholstered chairs with light beige fabric and wooden frames. 

The room has light pink walls

Fantino

Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Savor a tasting menu featuring exquisite Mediterranean dishes that reflect the rich heritage of this vibrant cuisine.
Reservation
Recommended
18:30 - 23:00 (Monday to Saturday)

The Club Grill

International
Ambiance
Traditional
Key Offerings
Experience a curated selection of international dishes amidst a cozy atmosphere, perfect for intimate dinners.
Reservation
Recommended
18:30 - 23:00 (Monday to Saturday)

Casitas

American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Indulge in a menu that features succulent steaks and fresh seafood, enjoyed in a romantic setting promising a special dining occasion.
Reservation
Recommended
19:00 - 23:00 (Monday to Saturday)

El Café Mexicano

Mexican
Ambiance
Casual
Key Offerings
Enjoy authentic Mexican breakfast and lunch options, featuring flavorful dishes that celebrate local traditions.
Reservation
Not needed
07:00 - 17:00 (Monday to Saturday)

D-Lounge

Seafood, Sushi
Ambiance
Modern
Key Offerings
Delight in an eclectic menu of sushi and seafood, complemented by a lively cocktail hour and a stylish raw bar experience.
Reservation
Recommended
17:00 - 00:00 (Monday to Saturday)

The Caribe Bar and Grill

American
Ambiance
Family friendly
Key Offerings
A relaxed space perfect for families, offering all-day dining with a delicious selection of American favorites.
Reservation
Not needed
09:00 - 18:00 (Monday to Saturday)

Kempinski Hotel Cancun Location

Retorno Del Rey 36, Cancun, Mexico, 77500
Map view
Retorno Del Rey 36, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
1700 ft
Night club
H Roof
1500 ft
Restaurants
Harry's
1500 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
1200 ft
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
100 ft
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
100 ft
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
100 ft
The Ritz-Carlton
Porfirio's Cancun
1600 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
100 ft
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
100 ft
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
1100 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
2100 ft
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun's Charm
Top Attractions
Activities
Dining
Entertainment
Museo Subacuatico de Arte
Museo Subacuatico de Arte
9-minute walk
Underwater art museum featuring fascinating sculptures. Offers snorkeling and diving tours, enhancing marine conservation efforts.
Dolphinaris Cancun
6-minute walk
Interactive dolphin experiences. Engaging encounters in a natural habitat make it a highlight for families and animal lovers.
Avenida Kukulkan
Avenida Kukulkan
15-minute walk
Famous strip lined with shops, restaurants, and vibrant nightlife. Essential for a taste of Cancun's culture and entertainment.
Mayan Museum of Cancun
Mayan Museum of Cancun
5-minute drive
Showcases Mayan artifacts and rich history. Guided tours available, with free admission on select days for added enjoyment.
Water Sports at Playa - Beach
5-minute walk
Thrilling water activities like jet skiing and parasailing. Rental services easily accessible, perfect for adventure seekers.
Yoga Sessions on the Beach
5-minute walk
Relaxing yoga classes on the beach. Sunset sessions provide a tranquil way to unwind and reconnect with nature.
Puerto Madero
Puerto Madero
5-minute walk
Upscale steakhouse known for its stunning views and fresh seafood. Signature dishes include grilled fish and prime steaks.
Harry's
Harry's
6-minute walk
Stylish steakhouse famous for its vibrant atmosphere. Known for expertly prepared dishes and an extensive wine selection.
H Roof
H Roof
6-minute walk
Chic rooftop bar with stunning views and a lively ambiance. Features regular DJ nights and themed parties for all ages.
Interactive Aquarium
Interactive Aquarium
3-minute drive
Family-friendly aquatic fun with interactive exhibits. Offers dolphin encounters and feeding sessions, perfect for kids.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)27 min  ·  11.2 mi
Isla Mujeres, Quintana Roo (ISJ)48 min  ·  19.5 mi
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Property is also known as
kempinski hotel cancún
kempinski cancun
kempinski hotel cancun

Reviews and Ratings

Feedback about Kempinski Hotel Cancun from previous guests about their experience.
Review score
Based on 470 verified reviews
9.1/10
Perfect
90%
Recommend
Breakfast
9.2/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.2/10
Free Wi-Fi
9.6/10
Location
9.5/10
Paid Wi-Fi
10.0/10
Staff
9.4/10
Value for money
8.6/10
Pros
Impeccably clean interior
Polite staff
Beach service
Delicious food
Clean beach area
Cons
False room descriptions
Lounge chair mafia
Guest reviews
based on 3890 reviews
4.5/5
based on 447 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Kempinski Hotel Cancun
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 minutes by car, or about 21 km from Cancun International Airport.
What are some popular nearby attractions to Kempinski Hotel Cancun?
Attractions include the Mayan Museum (2 km), El Rey Archaeological Zone (2 km), and Aquaworld (2 km).
What on-site dining options does Kempinski Hotel Cancun offer?
Dining options include The Sushi Bar for Asian cuisine and Fantino for Mediterranean dishes.
What amenities are available at Kempinski Hotel Cancun?
The hotel features two outdoor pools, a spa, a private beach, and a fitness center.
What time is check-in and check-out at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Kempinski Hotel Cancun provide access to a spa?
Yes, the hotel features a spa offering a wide range of treatments and wellness services.
Are there family-friendly amenities at Kempinski Hotel Cancun?
The hotel offers a kids' club and a children's playground for younger guests.
What in-room amenities are available at Kempinski Hotel Cancun?
Rooms include Wi-Fi, air conditioning, a mini bar, coffee and tea making facilities, and a balcony with ocean views.
What are the dining options nearby Kempinski Hotel Cancun?
Nearby restaurants include Fantino (0.5 km), Casitas (0.5 km), and Harry's Steakhouse & Raw Bar (0.5 km).
Does Kempinski Hotel Cancun have a beach area?
The hotel has a private beach area with cabanas and sun loungers.
What is the smoking policy at Kempinski Hotel Cancun?
The hotel is a smoke-free property.

Next best alternative

Consider them for your next trip.
Check-in
08Mar2026Select date
Check-out
09Mar2026Select date
Rooms and Guests2 Guests, 1 Room